Frequently Asked Questions

How do I get started?

Simply get in touch through our contact page and tell us about your ERP, your current challenges and what you'd like to achieve. We'll discuss your requirements, recommend the most appropriate solution and explain how ModernisERP can help modernise your business without replacing your existing ERP.

What makes ModernisERP different?

ModernisERP focuses on extending legacy ERP systems rather than replacing them. Instead of forcing businesses through expensive ERP migration projects, we help unlock the full potential of the systems they already own through modern integrations, AI, automation and bespoke applications.

How long do projects take?

Timescales vary depending on the complexity of the project. Many integrations can be delivered significantly faster than a full ERP replacement, and projects can often be implemented in phases to minimise disruption.

Can you build bespoke applications?

Yes. In addition to standard integrations, ModernisERP can deliver bespoke customer portals, warehouse systems, operational dashboards and business applications that connect directly with your ERP.

Is ModernisERP suitable for small businesses?

Yes. Whether you have a handful of ERP users or a large multi-site operation, ModernisERP can be tailored to your business requirements.

Does ModernisERP expose our ERP directly to the internet?

No. ModernisERP provides a secure integration layer between your ERP and external systems, helping to protect your existing infrastructure.

Is ModernisERP secure?

Security is built into every ModernisERP solution. Connections between systems are encrypted, access can be controlled through authentication and permissions, and integrations are designed around industry best practices.

Can ModernisERP improve stock accuracy?

Yes. By synchronising warehouse activity directly with your ERP, businesses can reduce manual data entry, eliminate duplicate processes and improve inventory accuracy.

Can warehouse staff use tablets?

Yes. ModernisERP supports tablet-based warehouse applications for goods-in processing, stock management, barcode scanning and operational workflows.

Can ModernisERP replace Excel spreadsheets?

Yes. Many businesses rely on Excel spreadsheets for warehouse management, stock control, planning and operational processes. ModernisERP replaces these manual spreadsheets with secure web and mobile applications that synchronise directly with your ERP.

Can AI answer customer questions using ERP data?

Yes. AI assistants can securely access products, pricing, stock information and customer account data to answer questions, recommend products and support online ordering.

Can ModernisERP integrate with AI?

Yes. ModernisERP enables AI-powered applications by providing secure access to ERP data through modern APIs. This allows businesses to build AI customer assistants, internal support tools, intelligent search, reporting and workflow automation.

Can you connect to Microsoft 365?

Yes. ModernisERP can integrate with Microsoft services including Outlook, Teams, Power BI and other Microsoft cloud technologies where appropriate.

Can ModernisERP integrate with bespoke websites?

Absolutely. Whether your website is custom-built or uses a popular eCommerce platform, ModernisERP can expose secure APIs or create bespoke integrations tailored to your business.

Can you integrate with Magento?

Yes. We've delivered enterprise eCommerce integrations that synchronise products, pricing, stock availability and customer orders between Magento and legacy ERP systems.

Can you connect our ERP to Shopify?

Yes. ModernisERP can synchronise products, stock levels, customer pricing and orders between your ERP and Shopify, allowing your ERP to remain the central source of truth.

Can ModernisERP work alongside our existing systems?

Yes. ModernisERP is designed to integrate with your existing ERP and business processes, allowing you to modernise gradually without disrupting day-to-day operations.

Do I need to replace my ERP?

No. In fact, that's the opposite of what we do. ModernisERP is designed to help businesses keep the ERP they already rely on while adding modern capabilities such as APIs, AI, customer portals, warehouse applications and eCommerce.

Which ERP systems do you support?

ModernisERP currently provides full support for Aptean Merlin and BCP Accord. We are actively expanding our connector library and can assess integration opportunities for other legacy ERP platforms.

What is ModernisERP?

ModernisERP is a modern integration platform that extends legacy ERP systems with APIs, AI, customer portals, eCommerce integrations, warehouse applications and bespoke business software. Rather than replacing your ERP, ModernisERP connects it to the modern technologies your business needs.

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